Talent Acquisition Manager

  • Job code: JO21TCM09
  • Job level: Manager
  • Experience: 5
  • Category: Human Resources
  • Industry: E-commerce/ Digital
  • Posted on: 2021-04-26
  • Location: Thành phố Hồ Chí Minh (VN)
  • Salary: Negotiable
  • Expiry date:

Khách hàng của chúng tôi là thành viên của Tập đoàn đa quốc gia, là công ty vốn 100% Nhật Bản. Có kinh nghiệm 50 năm, đủ năng lực về tài chính, năng lực triển khai các dự án qui mô lớn về chăm sóc khách hàng, tư vấn các giải pháp dịch vụ, đem lại những kết quả kinh doanh tối ưu hóa lợi lợi nhuận, giảm chi phí vận hành.


Responsibilities

  • Planning, implementing and checking effective acquisition initiatives to fulfill Contact Center Division vacancies based on the requirement or request. Since effective communication between frontline leaders in projects and TA team is essential, TA manager is required to support it for smooth communication.

  • Managing a team comprises of recruitment, candidate sourcing and relevant team, motivating and guiding the members on the different strategies and techniques, providing them with learning opportunities such as workshops and events, helping them widen their networks and connections

  • Preparing new/existing policy or regulation to implement better talent acquisition for Contact Center Division.

  • Carefully explaining risks and advantage to client as well as reporting for their well understanding related to acquisition initiatives if necessary.

  • Managing recruitment budget and arranging well candidate sourcing planning to collect enough candidates.

  • Having responsibility for enough tracking and recording recruitment history properly with team.

  • Handling cost plan and the report effectively for recruitment or any other activity handled.

  • Proposing any new/improvement plan, reporting proper information to Unit Manage, CC Director.

  • Making sure all team members are actively involved and work closely to achieve team and individual KPIs

  • Attending to ad-hoc tasks as assigned by Unit Manager, Director or Client.


Other :

  • Networking internal and external, collaborating with colleagues and relevant departments especially for manager position and above.

  • Disciplined and high motivated to encourage team for improvement

  • Understanding of Call Center services and knowledge

  • Emotional Intelligence


Requirements

  • IT Skill Good at MS Office

  • Excellent oral, written and interpersonal communication skill

  • Proved ability to do staffing and scheduling

  • Ability to coach and feedback to all levels

  • Ability to highly adapt to constantly/ high-paced changing environment

  • Ability to work independently on handling multiple concurrent initiatives

  • Demonstrated problem-solving skills, strategic and analytical capabilities

  • Intermediate to advanced reporting skills

  • Ability to effectively manage cross-functional projects

  • Self-development skills

  • At least 1 years experienced with recruitment Supervisor position or above in

  • 5 year recruitment experiences both for mass recruitment and senior position in any industry


Competencies Required

  • Organizational skills

  • Leadership skills

  • Negotiation and influencing

  • Ability to work under pressure

  • Multitasking

  • Critical thinking

  • Decision making

  • Presentation skill

  • Relationship management both for internal and external

  • Reporting skill


HỨA MỘNG TUYỀN
info@ckhrconsulting.vn
02871068279