Sales Targets & Business Plan Objectives:
- Organize the achievement of the Monthly Sales Target to meet or exceed the annual business plan objectives.
- Complete the weekly analyses of sales performance and record all sales issues affecting store performance.
- Deliver store based KPI results improvements in Average Transaction Value (ATV), Units Per Transaction (UPT) and Conversion Rate to achieve or exceed the Monthly Sales Target.
- Ensure the store’s continuous delivery of Customer Service standards to meet or exceed customer’s expectation and satisfaction.
- Ensure the store hygiene, housekeeping & maintenance are in line with company standards, policies and procedures in order to create a pleasant shopping environment and uphold the company image at all times.
- Report all store maintenance issues to the OM and Projects Department to ensure timely resolution.
Marketing and Promotions:
- Ensure all specific and generic marketing and promotional activities are implemented in the store and ensure timely setup of all promotional POS materials.
- Ensure all promotional products are identified and the necessary price adjustments actioned in line with promotional objectives.
- Ensure adequate stock and range of products are available at the right time on the sales floor to meet the business objectives.
- Update all product delivery information to the system on a timely and accurate basis.
- Ensure timely unpacking of all products received to present them on the sales floor.
- Ensure all transfers are implemented promptly and timely to facilitate the businesses overall sales objectives are achieved.
General Store Operations:
- Ensure smooth and uninterrupted operations of all processes in the store and uphold the operational standards and commercial aspects of the business as per company policy and procedures.
- Ensure loss prevention procedures are implemented as required to protect company assets and properties from any form of loss including internal & external theft.
- Ensure the day to day cash operations and security measures comply with company policy and procedures.
- Ensure that all daily cash sales and reconciliations are submitted correctly at the end of each day.
- Report to the respective manager and relevant authorities any breach of company policy or procedures concerning cash or stock to protect the company’s monetary assets.
Store Staff Management:
- Coach and motivate staff in the effective achievement of the daily store operations objectives to maximize productivity.
- Continuously train, develop and appraise store staff to ensure effective performance of their tasks are in line with company standards.
- Assist the SM to organize the store staff working schedule, mind the peak trading times, to ensure the store is always properly staffed.
- Ensure that store staff hygiene, attendance and behaviors are in line with store operations & company policies and procedures.
- College or bachelor’s degree with good communication in English.
- Skilled in maximizing sales, overcoming any problems, or issues with a positive mind set, and a can-do attitude to achieve ambitious target and to lead from the front – Ideally store manager of 2 plus years, with cosmetics or beauty experience or multi brand environment.
- Good excel skills, to be able to work with all relevant reporting documents
CONTACT: Phone: (+8428) 7106 8279